With my membership card, can I come as often as I’d like?
Yes. You can visit the Museum as often as you’d like. We encourage you to enjoy creative, imaginative play with your children every day. Make reservations as often as possible by calling (404) 527-3693.

Why do members need tickets to enter the Museum?
Tickets allow us to provide you and your family with the safest environment possible by tracking the number of people who enter the Museum.

I forgot my membership card, can I still get in?
Yes, but as always, we will ask you to show a valid ID that matches the name listed on your membership card.

How many children does a membership include?
Two of Us memberships include one named child, and all other memberships include all household children.

How many adults does a membership include?
Two of Us memberships include one named adult, and all other memberships include two named adults. You can add on up to two adult members to all other memberships for $20 each.

What if my nanny changes or I’d like to change out the name of an adult listed on my card?
No problem. We ask that the primary card holder call the Membership Line at (404) 527-5910 and for a $15 fee we can change the name listed and reprint a new membership card for you.

Can I loan my membership card to a family member or friend?
Your membership is for the benefit of you and your household only. For your convenience, we now offer the option to add an unnamed guest to your membership. During their visit, the unnamed guest must be accompanied by a named adult member.

What does “household” mean?
Memberships are for a single household, which means that only those adults and children who reside at the address on the membership can be listed.

What does “child” mean?
Anyone under the age of eighteen.

I lost my guest passes, can I get new ones?
Guest passes are included with your Welcome Packet from the Museum. They are one-time use only and cannot be replaced if lost. Please contact the Membership Line at (404) 527-5910 if you have not received your Welcome Packet.

Can I get a membership with my friend/sister/neighbor?
No. Each membership can be used by one household only.

Are memberships tax-deductible?
All memberships are now partially tax-deductible to the extent the law allows. Each membership’s tax deductibility is as follows: Two of Us, $67; Family and Grandparent, $109; Museum Friend, $210; and Museum Builder, $420. Your membership acknowledgement letter will confirm your tax-deductible amount and serves as a receipt for tax purposes.

What is your security policy?
Your family’s safety and security are our highest priorities. Adults must be accompanied by a child on the exhibit floor, and children must be accompanied by an adult on the exhibit floor. Security cameras, electronic access controls, and security personnel are in place at all times. Look for the red shirt — Visitor Services staff are always here to assist you. No security can take the place of adult supervision. Remember to have fun with and supervise your children.

I am interested in a membership but have never visited Imagine It! before. What do you suggest?
We invite you to try us out and purchase admission tickets to the Museum so you can determine for yourself if we are right for your family. If you choose to become a member, we will credit your admission ticket price toward a new membership, as long as it is on the same day as your visit. We can credit the number of adult and children tickets that apply to the level of membership you are purchasing. For example, 1 adult and 1 child ticket can be credited toward a Two of Us membership. A maximum of 2 adult tickets and 4 children tickets can be applied toward any other memberships. We allow 1 additional ticket to be credited if you choose add-ons for your membership.

FAQs for RENEWING MEMBERS

Why did you change your membership levels?
In response to members’ comments and suggestions, we have designed our new membership levels to better accommodate the various sizes of modern families.

How can I renew my membership?
We offer several ways to renew your membership. You can renew online at www.imagineit-cma.org, via mail, by phone at (404) 527-5910, or on your next visit to the Museum.

Will I still have a store discount?
No. This benefit is no longer offered at any of the membership levels. However, we have listened to your suggestions and are confident that the benefits we now offer are much better.

Will I still receive discounts on additional tickets?
No. Instead, each membership level comes with at least 1 one-time use guest pass to the Museum to give to anyone you wish. You can also add up to 2 members and 1 unnamed guest to any membership for only $20 per person (Two of Us memberships allow only 1 member or guest add-on).

Last year I shared a membership with my sister and her children, how do I renew it?
Memberships are one per household and cannot be shared. Call the Membership Line at (404) 527-5910 and we’ll help you select the best membership level for your household.
 

If you have questions about membership that are not addressed above, please contact Laura Halad, Membership Coordinator by phone at (404) 527-5910 or e-mail laura.halad@imagineit-cma.org.